Benchmark Gensuite

Responsio: Empowering Lean Teams to Efficiently Manage Sustainability and EHS Disclosures

Sally Van Cleve, Leader, Sustainability and Digital Solutions, Benchmark Gensuite and Kay Harrison, VP Awards & Recognition, E+E Leader at NAEM's OPEX25 and TECH25 Conference celebrating the Award.

Photo Credit: E+E Leader

Responsio revolutionizes how organizations handle Sustainability, ESG, and EHS disclosure requests by streamlining workflows and leveraging AI to enhance accuracy and efficiency. By automating time-consuming tasks and providing a structured approach to managing ad-hoc requests, Responsio ensures lean teams can respond with confidence, saving time and resources. Its ability to ensure compliance, standardize responses, and drive productivity makes it a game-changer in disclosure management.”

E+E Leader Judge

Responsio, developed by Benchmark Gensuite, is a comprehensive solution designed to help organizations streamline and optimize their Sustainability and Environmental, Health, and Safety (EHS) disclosure management processes. As the industry's first end-to-end, AI-powered solution for data disclosures, Responsio is transforming the way teams manage the growing influx of ad-hoc requests.

Addressing the Challenges of Ad-Hoc Disclosure Management

Disclosure management has become increasingly complex, with organizations facing a growing number of requests from various stakeholders, including investors, regulators, and sustainability rating agencies. These requests often involve detailed questionnaires, data collection, and response drafting, placing a significant burden on lean teams.
Often, these requests are passed through a long internal chain, making it challenging to ensure that the right information is sourced and that due dates are met. Responsio provides a single source of truth, enabling users to centrally track all requests, due dates, and response statuses from receipt to reply.

Responsio was developed to address these key challenges:

Tracking and Managing Requests: The inability to centrally track and monitor disclosure requests can lead to missed deadlines, inconsistent responses, and reputational risks. Responsio provides a single source of truth, enabling users to efficiently manage all incoming requests, due dates, and response statuses. Approval workflows and automated notifications help ensure that all responses are completed on schedule.
Streamlining the Response Process: The manual process of extracting relevant information, drafting responses, and ensuring accuracy and consistency is time-consuming and prone to errors. Responsio's AI-powered features automate key steps, from questionnaire ingestion to response generation, saving teams valuable time and resources and mitigating business and reputational risks from potential inaccuracies or incomplete information.
Ensuring Accuracy and Consistency: Maintaining accurate and consistent responses across multiple requests is a significant challenge, especially when involving subject matter experts across the organization. Responsio's collaborative features and approval workflows help teams review and refine responses, ensuring the highest standards of quality.

Transformative Features and Capabilities

Responsio's innovative features and capabilities are designed to address these challenges and empower lean teams to manage their disclosure obligations efficiently:

AI-Powered Questionnaire Ingestion: Responsio can quickly extract and organize relevant questions and information from requests submitted in various formats, including Word, Excel, and PDF.
Automated Response Generation: The platform's AI capabilities can source and auto-fill relevant responses based on previous requests, as well as draft new, tailored responses for review based on a request’s specific requirements.
Collaborative Workflows: Responsio's collaborative features allow teams to assign sections and easily collaborate with subject matter experts across the organization to review and refine the responses.
Professional Packaging and Export: The platform offers seamless options to send completed responses to requesting parties in the desired format, along with any supporting documents.

Quantifiable Impacts

Responsio is deeply integrated with Benchmark Gensuite's broader suite of Sustainability and EHS management solutions, enabling comprehensive program management with Responsio serving as the centralized hub for disclosure requests and responses.

The impact of Responsio on organizations' disclosure management efforts is transformative. Subscribers have reported saving an average of 4 hours of time for each disclosure request, translating to significant productivity savings. For an organization receiving 40 requests per quarter, this translates to 160 hours saved quarterly, or $80,000 in productivity savings per year.

In conclusion, Responsio is a game-changing solution that empowers organizations to save time, ensure accuracy, and mitigate business and reputational risks – all while contributing to their sustainability and EHS goals.

For more information about Responsio and to see the solution in action, contact the Benchmark Gensuite team.

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